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We run a business. Sometimes we receive a cheque, drawn on a major bank, from someone at church. We just can’t figure that out - why would someone from church NOT bank at the Christian Credit Union? It’s like...read more
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Career Opportunities

At Christian Credit Union, our most valuable assets are our employees. We strongly believe in our team and know that good banking is the result of hiring good people. That’s why we’re always looking for exceptional people to join our team.


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Member Service Representative

Posted May 17, 2017

Christian Credit Union is a full-service financial cooperative dedicated to serving our Reformed Christian Community and promoting Biblical Stewardship across Alberta. We offer all the banking, lending and investment services you need in a financial institution including advanced technology to bring us closer to you.

As a Member Service Representative I (MSR), you are part of a dynamic retail branch team. Your job is to make everyone feel welcomed and at home from the moment they enter our Lethbridge branch and assist them with their day to day banking needs. We are considering full-time and part-time applicants for this position.

What does an MSR do?

  • Plays a critical role in delivering personalized service.
  • Builds relationships with our members and helps them complete banking transactions like deposits, withdrawals, loan and bill payments, bank drafts, selling foreign currency, cashing cheques and more.
  • Begins great conversations to uncover what each member wants and needs and then connects them with the service or staff member that is right for them.
  • Serves members quickly, efficiently and professionally.

What skills and attributes does an MSR with Christian Credit Union need to have?

  • Exemplary Christian character including a desire to promote Biblical stewardship.
  • Is humble, friendly, outgoing, confident, responsible and credible with a strong appreciation for strict confidentiality.
  • Exceptional customer service skills and experience.
  • Excellent communication and organizational skills with an aptitude towards attention to detail.
  • Able to identify potential problems our members may have and a willingness to lead the discussion to help them see and solve them.
  • Portray a good sense of teamwork, display a willingness to assist others and contribute to team goals by offering ideas and suggestions.
  • Post-secondary education is preferred, experience is desired and is not required to apply.
  • Able to progress to a more senior role while building a rewarding career in the Credit Union.

Why Christian Credit Union? We live our values in how we do business and how we treat our employees.

The Compensation

Compensation for this position will reflect the experience, training and value‐add contribution that the Candidate possesses. A competitive benefits package, deposit and loan program and education programs are also available.

Closing Date: May 31, 2017

To indicate your interest in the position, please submit your resume to:

Christian Credit Union Ltd.
1619 Mayor Magrath Drive S
Lethbridge, AB T1K 2R4
Attention: Hendrika Vangarderen – Member Service Supervisor
hvangarderen@christiancu.ca
Fax: 403.329.3678

We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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