E-Statement Changes

Effective June 26, 2014 all members enrolled in Internet Banking will no longer receive paper statements and will receive FREE e-statements and on-line cheque images. E-Statements dating back to March 5, 2010 can be viewed or downloaded from the Internet Banking website. Transaction history previous to March 5, 2010 is available from a branch.

If you wish to receive a paper statement, please contact a branch and we will also provide this service for FREE. Members who are not enrolled in on-line banking will also continue to receive a FREE paper statement.

Please note:

  • You cannot select E-Statements for some of your personal accounts and paper statements for others. You can select a different option for a personal and business account if applicable.
  • If you are using a public or shared computer, please take the following steps to ensure your statement security:
    • If you choose to Open your E-Statement to view it on screen, be sure to clear the cache (temporary internet files) and log off of Internet Banking before leaving the computer.
    • If you choose to temporarily Save your E-Statement on the public or shared computer, be sure to delete the saved PDF files, clear the Recycle Bin and log off of Internet Banking before leaving the computer.

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