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I handle my accounts online and by email very easily. When I have a question I call, and there is always a friendly person on the phone to help me out. Sometimes I need a very patient person, and that...read more
Joanne VegterSatisfied Member

Fraud Prevention

Mobile Applications Used by Fraudsters

June 19, 2017

To ensure safe mobile banking on Android devices, please ensure you do not have following apps on your device. Cybercriminals use these applications to facilitate fraud on the mobile channel, allowing them to expand their exploit options. ...
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Little Black Book of Scams

April 06, 2017

Every year, Canadians lose millions of dollars to the activities of scammers who bombard us with online, mail, door-to-door and telephone scams. We are pleased to bring you the first Canadian edition of The...
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Interac® Flash - The fast, secure way to use your own money

September 28, 2016

Interac Flash is Canada’s first contactless debit solution. It allows you to pay for everyday purchases quickly, securely and conveniently by simply holding your Interac Flash-enabled bank card...
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Increased phishing attempts on Interac e-Transfers

September 01, 2016

If you received a notification for an Interac e-Transfer that you were not expecting, contact the sender through a different communication channel to verify. If the notification comes from someone...
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World Elder Abuse Awareness Day

May 27, 2016

on June 15, we helped raise awareness of elder abuse by wearing purple ribbons and providing FREE coffee and goodies at the branches. World Elder Abuse Awareness Day (WEAAD) is marked each...
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Canada Revenue Agency (CRA) Phone Scam

December 17, 2015

The Canada Revenue Agency (CRA) is noting an increase in telephone scams where the caller claims to be from the CRA but is not, and is asking Canadians to beware—these calls are fraudulent and could result...
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Protecting your Mobile Phone

October 07, 2015

Many of us enjoy smartphones because of the functionality they offer. They are computers that we carry around in our pockets. They also contain a lot of personal information including email addresses, phone numbers,...
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Money Transfer Request Scams

April 14, 2015

Here is an example of common fraud brought to you by the Competition Bureau of Canada. Money Transfer Request Scams youtu.be/M90toePAoNE Examples: The Nigerian scam (419 fraud) The...
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News & Events

Edmonton Branch Open at Noon for K-Days Parade
On Friday, July 21, the Edmonton Branch will open at noon due to the K-Days Parade. We apologize for any inconvenience this may cause.  ...

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In the Community

Calvary Grace Church
Calvary Grace Church is a thriving congregation that had been renting a Lutheran church for several years when they were presented with the opportunity to...

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Financial Planning

Your Finances and Retirement
The retirement stage is upon us faster than most expect. There is no doubt it’s an exciting time however many people underestimate the major day...

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