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I handle my accounts online and by email very easily. When I have a question I call, and there is always a friendly person on the phone to help me out. Sometimes I need a very patient person, and that...read more
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Fraud Prevention

Package Delivery Scam

October 30, 2014

Please be aware of the following new scam being used to harvest credit card data:

The victim receives a phone call from someone claiming to be a courier asking if they will be home to receive a package delivery that requires a signature. The Courier arrives with a beautiful basket of flowers and wine. When the recipient inquires about the delivery (having no known occasion for the gift) the courier responds that a note will follow separately.
 
The courier explains because the gift contains alcohol, there is a $3.50 “delivery/verification charge”, providing proof that the courier actually delivered the package to an adult of legal drinking age, and did not just leave it on the doorstep where it could be stolen or taken by anyone, especially a minor.
 
If the victim offers to pay cash, the courier will explain that payment is to be by credit or debit card only so that everything is properly accounted for and there is a legal record of the transaction. They also rationalize that couriers no longer carry cash due to robberies.
 
The victim is asked to swipe their card on a small mobile card machine with a small screen and keypad where the victim can enter the card’s PIN and security number. A receipt is printed out to appear as if everything is in order.
 
The “mobile credit machine”, which the courier carries, captures all the info necessary to create a “dummy” card with all card details after being swiped and details entered. Substantial debit and credit charges are then made to the victim’s card at various ATM machines.
 
If you are a victim of fraud or attempted fraud, please report it to www.antifraudcentre-centreantifraude.ca.


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