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Fraud Prevention

Protecting your Mobile Phone

October 07, 2015

Many of us enjoy smartphones because of the functionality they offer. They are computers that we carry around in our pockets. They also contain a lot of personal information including email addresses, phone numbers, internet profiles, and saved passwords. You can protect your phone and personal information by following these simple steps.

  1. Download software updates. Updates provide you with more than just cool functionality and upgraded features; they often fix critical security vulnerabilities.
  2. Use anti-virus software. Updates to your phone’s operating system do not protect you from other types of malware attacks. Visit the iTunes Store or Google Play Store and search “anti-virus.” Choose a popular app from McAfee, Norton, Symantec, Eset, AVG, AVAST, or Kaspersky.
  3. Lock your phone. Use a secure PIN, password, or fingerprint recognition to avoid intrusions and minimize losses. Be conscious of where you place your phone and don’t share your PIN or password with others.
  4. Stop and think. Don’t open, download, or forward a message unless it is from a trusted source. Check on-line to verify the company or sender and look for reports of scams and hidden fees. If the download isn’t from an app store or the site of a trusted company, ignore it.
  5. Read the terms of use. Some companies request more personal information than is required to run an app. If you cannot decline to give this information, do not download the app.
  6. Free surfing. Using free WiFi hotspots will help keep your phone costs down, but the network may be unsafe or compromised. Avoid logging into financial accounts and other sensitive information when using public wireless networks.
  7. Back-up your phone. Have you memorized your friend’s and contact’s phone numbers? Would you want anyone else to find that information? Download a mobile security app to locate a missing or stolen phone, back up your data, and even remotely wipe all data from the phone if it is reported stolen.


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