Christian Credit Union
Personal BankingBusiness BankingFinancial PlanningInsurance PlanningNext Steps for Young AdultsYouth Banking Program


I personally love the “Platinum Class MasterCard” and use it for almost everything. Just one of the advantages is the Travel Insurance, which is free of charge on the Platinum card. I get 2 Choice Rewards® Points for every dollar...read more
Peter SchalkSatisfied Member

Fraud Prevention

Canada Revenue Agency (CRA) Phone Scam

December 17, 2015

The Canada Revenue Agency (CRA) is noting an increase in telephone scams where the caller claims to be from the CRA but is not, and is asking Canadians to beware—these calls are fraudulent and could result in identity and financial theft.

Some recent telephone scams involve threatening taxpayers or using aggressive and forceful language to scare them into paying fictitious debt to the CRA. Victims receive a phone call from a person claiming to work for the CRA and saying that taxes are owed. The caller requests immediate payment by credit card or convinces the victims to purchase a prepaid credit card and to call back immediately with the information. The taxpayer is often threatened with court charges, jail or deportation.

If you get such a call, hang up and report it to the Canadian Anti-Fraud Centre.

These types of communication are not from the CRA. When the CRA calls you, it has established procedures in place to make sure your personal information is protected. If you want to confirm the authenticity of a CRA telephone number, call the CRA by using the numbers on its Telephone numbers page. The number for business-related calls is 1-800-959-5525. The number for calls about individual concerns is 1-800-959-8281.

To help you identify possible scams, use the following guidelines:

The CRA:

  • never requests prepaid credit cards;
  • never asks for information about your passport, health card, or driver’s licence;
  • never shares your taxpayer information with another person, unless you have provided the appropriate authorization; and
  • never leaves personal information on your answering machine or asks you to leave a message containing your personal information on an answering machine.

When in doubt, ask yourself the following:

  • Is there a reason that the CRA may be calling? Do I have a tax balance outstanding?
  • Is the requester asking for information I would not include with my tax return?
  • Is the requester asking for information I know the CRA already has on file for me?
  • How did the requester get my email address or telephone number?
  • Am I confident I know who is asking for the information?

The CRA has strong practices to protect the confidentiality of taxpayer information. The confidence and trust that individuals and businesses have in the CRA is a cornerstone of Canada’s tax system. For more information about the security of taxpayer information and other examples of fraudulent communications, go to www.cra.gc.ca/security.


‹ Go Back | Share Post


News & Events

CUETS Financial Transaction Data
Due to contractual relationship changes, Effective October 1, 2018, you will not be able to access your CUETS Financial credit card transactions in Internet Banking. All historical credit card transaction...

Read More ›

In the Community

School Field Trips
Students from several Christian schools recently visited the Edmonton branch to learn more about Christian Credit Union and how to use their money to God’s...

Read More ›

Financial Planning

Prepared
On March 8, 2018 our membership voted its approval to open our credit union to include all Christians. What a momentous day! It confirmed to...

Read More ›