Our branches are closed on Friday, July 1 in recognition of Canada Day. Holiday Schedule

Get Started

Enroll in Online Banking

You will need your 19-digit debit card number (for businesses, use your Login ID), your date of birth and either a valid mobile phone number or email address.

Click the “Sign In” button located in the top right-hand corner of the Christian CU website.

Step 1: Sign in using your debit card (or Login ID)

That’s the 19 digits on the front of your debit card (or Login ID).

Step 2: Verify your identity

You’ll need to enter your date of birth and either your mobile phone number or the email address we have on file for you. You will receive a verification code either through a text message or email. Enter that code in the verification pop-up, click “Confirm”.

Step 3: Set up a new username

Avoid using only your name. Choose a unique username that you'll remember because once you create it, you can't change it. Your user name can be up to a maximum of 35 alphanumeric characters. Special characters are optional and limited to: - _ . , @

Step 4: Set up a new password

Choose a password with a minimum of 10 characters (35 characters max) with at least one uppercase letter, one lowercase letter and one number. Special characters are optional.

Step 5: Confirm sign in details

If everything is correct, click “Create user profile” to finalize your new sign in information. Now whenever you sign in to online banking, use your new username and new password.

Follow the steps below for "mobile banking" if you would like to bank anywhere or anytime using your mobile device.

Enroll in Mobile Banking

You will need your 19-digit debit card number (for businesses, use your Login ID), your date of birth and either a valid mobile phone number or email address.

Step 1: Download our mobile app

Search the Apple app store for the iOS app.

Please download the Android App using the link below as it may not be visible when you search in the Google Play store. Once you have downloaded the new app, please rate it to improve our search rankings.

Step 2: Sign in using your debit card (or Login ID)

That’s the 19 digits on the front of your debit card (or Login ID).

Step 3: Verify your identity

You’ll need to enter your date of birth and either the mobile phone number or email address we have on file for you. You will receive a verification code either through a text message or email. Enter that code in the verification pop-up, click “Confirm”.

Step 4: Set up a new username

Avoid using only your name. Choose a unique username that you'll remember because once you create it, you can't change it. Your username can be up to a maximum of 35 alphanumeric characters. Special characters are optional and limited to: - _ . , @

Step 5: Set up a new password

Choose a password with a minimum of 10 characters (35 characters max) and at least one uppercase letter, one lowercase letter and one number. Special characters are optional.

Step 6: Confirm sign in details

If everything is correct, click “Create user profile” to finalize your new sign in information. Now whenever you sign into online banking use your new username and new password.


Bill Payments

You only need to do this once per vendor. After that, you can make your payments quickly and easily.

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Payments select Manage payees. If you’re using the mobile banking app, navigate to the More tab and tap Manage payees
  3. Click the + symbol if you’re using our app, or the Add payee button if you’re on Christian CU’s online banking
  4. Search for the vendor name, enter your payee account number and confirm your payee details
  5. This request requires an additional security step. Select how you want to receive your confirmation code
  6. Enter the confirmation code you received to confirm that you want to add this bill payee and click Continue

To pay a bill, first create your payee list. If you're already set up to pay bills, then you're ready to go:

  1. Sign into Christian CU’s digital banking
  2. If you’re using online banking click Transfers & payments, under Payments select Pay bills. If you’re using the mobile banking app, navigate to Move Money, select Payments, and tap Pay bills
  3. Choose the account you’d like to pay from. If you’re using our app click Add Payment
  4. Select the bill vendor and enter the payment amount
  5. Change the payment date if you wish to schedule the bill payment for a future date
  6. Click Continue when you’re done and confirm your payment
  7. Click Add Payment if you’re using our app, click Continue and confirm your payment

Simply use the “Schedule recurring payments” option to set up recurring payments in online banking or in the mobile banking app. You can schedule a recurring bill payment up to 10+ years in advance.

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Payments select Pay bills. If you’re using the mobile banking app, navigate to Move Money, select Payments, and tap Pay bills
  3. Click on the Schedule recurring payments tab and select the account you will use to pay your bill
  4. Specify the vendor, amount, frequency of the payment and start and end date
  5. Confirm your payment

On a recurring payment series, you don’t have the ability to edit the “pay from” account, frequency, starting date, ending date, etc. To make changes you will have to delete the payment series and re-add it with the correct details.

Remove an existing payee

Tip: Deleting a payee will not automatically delete any future-dated or recurring payments for this payee. Before deleting a payee, we recommend that you review the list of scheduled bill payments and delete any future payments to this payee as necessary.

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Payments select Manage payees. If you’re using the mobile banking app, navigate to the More tab, and tap Manage payees
  3. Find the payee and click on the trash icon
  4. Confirm that you would like to delete the payee

Christian CU’s new digital banking experience offers a convenient way to cancel bill payments.

  1. Sign in to Christian CU’s new digital banking experience
  2. If you’re using online banking click Transfers & payments, under Payments select View scheduled payments. If you’re using the mobile banking app, navigate to Move Money, select Payments, and tap View scheduled payments
  3. Select the account the bill payment was made from
  4. Select the payment you would like to delete
  5. Confirm that you would like to delete the payee

Did you know? Payments that are visible in the Scheduled Payment menu can be cancelled online. If the payment is no longer visible you can contact us prior to 4:30pm the same day and we will attempt to cancel it for you.

Note: service fees may be applied.

  1. Sign in
  2. If you’re using online banking click Accounts, under Cheques select Download Void Cheque. If you are using mobile app navigate to More and select Download void cheque.
  3. Choose the account you would like to be on your void cheque.
  4. Click export
  5. The Void cheque will download as a PDF and will be available for print, email, and any other option you may require.

Transfer/Send Money

You can easily transfer money between your Christian CU accounts in just a few simple steps. 

Did you know? You can also schedule transfers up to two years in advance, or have them repeat daily, weekly, or monthly up to ten years.

Instructions:

  1. Sign in
  2. If you’re using online banking, click Transfers & payments, under Transfers, select Transfer funds. If you’re using the mobile banking app, navigate to Move Money, select Transfers and tap Transfer funds
  3. Choose the account you would like to transfer the funds from, the account you would like to transfer to, and enter the amount you would like to transfer
  4. Select the transfer type (it can be immediate, scheduled for a future date or recurring)
  5. Click Continue and confirm transfer details

You can transfer money to another Christian CU member’s account through online or mobile banking. To set up a member-to-member transfer you require the 12-digit Christian CU account number for that member. You must also have a valid email address or mobile phone number on file to complete the request.

Tip: Make your member-to-member transfer a favourite transaction. This way you won’t need to remember their 12-digit account number every time you want to transfer money to them.

What you do:

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Transfers, select Transfer funds. If you’re using the mobile banking app, navigate to your Move Money, select Transfers, and tap Transfer funds
  3. Choose the account you would like to transfer the funds from and select the Transfer to Another Christian CU member radio button
  4. Enter the 12-digit account number you would like to transfer the funds to and the amount
  5. Select the transfer type (it can be immediate, scheduled for a future date or recurring) and confirm transfer details
  6. This request requires an additional security step. Select how you want to receive your confirmation code
  7. Enter the confirmation code you received to confirm that you want to transfer funds and click Continue



Use your mobile app to deposit cheques to an eligible Christian CU Canadian savings or chequing account.

Did you know?

  • The cheque can’t be drawn on the same account the funds are coming out of
  • The cheque can’t be post-dated or altered
  • Deposits need to be in Canadian funds drawn on a Canadian financial institution
  • All deposits should be payable to, and endorsed by, the account holder
  • The limit is $50,000 for a personal cheque and $250,000 for a business cheque
  • Keep remotely deposited cheques in a safe place for 90 days, then destroy them 
  • Cheques expire after 6 months, so if you have an older cheque, make sure you double check the date the cheque was written for
  • It’s a good idea to write the date you made the photo deposit on the back of the cheque. This will prevent you from trying to re-deposit in the future and save you from future charges!

What to do:

Sign in to the Christian CU mobile app, navigate to Move Money and select Mobile Deposit

  1. Select the account in which you’d like to deposit your cheque, and enter the cheque amount
  2. Using your device, take a picture of the front and back of your cheque
  3. Confirm deposit details

All mobile deposits will now have a 7-day hold. The funds may show in your account but are not available for 7 days. You may deposit your cheque in branch for immediate funds.


Interac e-Transfers®

With Interac e-Transfer® you can receive and automatically deposit moneyUsing online or mobile banking, you can send money to anyone with:

  • An email address or mobile phone number
  • A bank account with a Canadian Financial Institution
  • Online banking access

To send someone an Interac e-Transfer, they need to be on your list of recipients.

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Interac e-Transfer select Manage contacts. If you’re using the mobile banking app, navigate to Move Money, select Interac e-Transfer and tap Manage contacts
  3. Click the + symbol if you’re using our app, or the Add contact button if you’re on Christian CU’s online banking
  4. Enter the recipient’s name, email address and/or mobile phone number and notification method
  5. Enter a security question that the recipient will know the answer to, as well as the security answer he or she must provide to receive and deposit the money
  6. Confirm your contact details
  7. This request requires an additional security step. Select how you want to receive your confirmation code
  8. Enter the confirmation code you received to confirm that you want to add this recipient and click Continue

To begin using Interac e-Transfers you must have a profile created and the recipient added to you contact list.

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Interac e-Transfer select Send money. If you’re using the mobile banking app, navigate to Move Money, select Interac e-Transfer and tap Send
  3. Select the account you would like to transfer funds from
  4. Select the recipient and the amount of the transfer
  5. Click Continue

Be sure to let the recipient know the answer to the security question (but don't send it along with the transfer). Your account will be debited the transfer amount immediately, plus a service fee (if applicable).


To receive an Interac e-Transfer® you must have a sender profile created.

  1. When someone sends you an Interac e-Transfer, you will receive a notification through email or text message
  2. Click on the link to access a secure Interac website. You will be taken to the Interac website and asked to select your financial institution
  3. Sign in to online banking or our mobile banking app
  4. Enter the answer to the security question and click Accept
  5. Select the account you would like the funds deposited into and click Continue
  6. Confirm transfer details and click

The Interac Autodeposit feature allows you to have money sent via Interac e-Transfer automatically deposited directly into your Christian CU account, without having to answer a security question. 

  1. Sign in to Christian CU’s digital banking
  2. If you’re using online banking click Transfers & payments, under Interac e-Transfer select Autodeposit settings. If you’re using the mobile banking app, navigate to More, tap Interac E-transfer Settings and tap Autodeposit settings
  3. Click the + symbol if you’re using our app, or the Add Autodeposit button if you’re on Christian CU’s online banking
  4. Select what you want to register with and enter your mobile phone or email address
  5. Select the account where deposits will be made and check the box to acknowledge the statements
  6. Confirm Autodeposit details and click Continue
  7. This request requires an additional security step. Select how you want to receive your authentication code
  8. Enter the confirmation code you received and click Continue
  9. You will receive an email or text message from Interac to complete the Autodeposit registration. Click Complete registration
Did you know? Autodeposit is a great feature to ensure you receive your money securely. Not setting up Autodeposit increases the risk of e-Interac e-Transfers being intercepted by email and your funds being stolen.
The Interac e-Transfer Request Money feature is not yet available on our new digital platform, but we are working on it!

You can cancel pending, declined or expired transactions. 

  1. Sign in
  2. If you’re using online banking click Transfers & payments, under Interac e-Transfer select History. If you’re using the mobile banking app, navigate to Move Money select Interac e-Transfer and tap History
  3. Click on the Pending transactions tab, choose the pending transfer you want to cancel and click the Cancel or “X” button
  4. Click Continue and confirm transaction details

Personal Interac e-Transfer limits

 

Send

Receive

Per Transaction

$3,000

$10,000

Daily

$10,000

$10,000

Weekly

$10,000

$70,000

Monthly

$20,000

$300,000

 

Business Interac e-Transfer limits

 

Send

Receive

Per Transaction

$3,000

$10,000

Daily

$10,000

$10,000

Weekly

$10,000

$70,000

Monthly

$20,000

$300,000

 

Interac e-Transfers fees

The following fees apply to Interac e-Transfers with Christian CU. 

Service

Fee

Send an Interac e-Transfer

$1.50*

Receive an Interac e-Transfer

Free

 

 

*The $1.50 Interac e-Transfer fee applies to all Christian CU personal and business accounts.

 

Did you know?

The Christian CU Infinity account provides unlimited Interac e-Transfers and the Freedom accounts provides 2 free Interac e-Transfers per month.

Setup/Manage Alerts

Alerts are notifications that Christian CU sends you to keep you informed of certain activities that have occurred on your accounts. We recommend you set them up so you will be notified if a transaction or action has happened that you didn’t perform.  

Did you know? You can set up alerts yourself, in online banking but not on the mobile app, and choose how you will be notified. Just another convenient way to keep your banking experience secure.

  1. Sign In
  2. Navigate to My Christian CU Alerts or More > Alert Settings > Security  on the mobile app
  3. Select the type of alerts you would like to receive and how you would like to receive them
  4. Save and you’re done

  1. Sign in
  2. Navigate to My Christian CU Alerts or More > Alert Settings > Accounts on the mobile app
  3. Select the account you would like to link the alert to, type of alerts you would like to receive, how you would like to receive them
  4. Enter a dollar amount if applicable and Save

You can update you alert settings or unsubscribe at any time. Sign in to online banking navigate to My Christian CU Alerts or More > Alert Settings  on the mobile app

Stop Payments

  1. Sign in to Christian CU’s online banking
  2. Go to Accounts, under Cheques select Stop cheques
  3. Click Create a stop cheque
  4. Select the account the cheque is drawn on
  5. Select a reason for the stop cheque request
  6. Enter the cheque date, the name of the payee, cheque number and cheque amount
  7. Click Continue and confirm cheque stop details

Note: A service fee of $12.50 is charged when the stop payment is created.

  1. Review your account activity to make sure that the pre-authorized payment hasn't already been processed. 
  2. Contact us to stop a pre-authorized payment.

Contact Us

Update Personal Information

To update your contact information, you will need to have either your mobile phone number or your email address in our system.

  • In online banking, select My Christian CU, then under Settings click Contact details
  • In mobile banking, navigate to More, select Profile, and tap Contact details
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